Privacy Policy

Last updated: April 11, 2026

1. Introduction

LaunchChat, operated by Yongyi Wu ("we", "our", or "us"), located in Hangzhou, China, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered documentation chatbot service.

2. Information We Collect

Account Information

  • Email address and name (required for account creation)
  • Payment information (processed securely by our payment provider, Creem)
  • Workspace and organization details

Content Data

  • Documentation content you upload or connect (Notion pages, files, website content)
  • Widget configuration and customization settings
  • Conversation logs between your users and the AI chatbot

Usage Data

  • Analytics on widget usage (message counts, topics, resolution rates)
  • Browser type, device information, and IP addresses
  • Pages visited and features used within our dashboard

3. How We Use Your Information

  • To provide and maintain our AI chatbot service
  • To process your documentation and generate AI responses
  • To send you service updates, security alerts, and support messages
  • To improve our service through aggregated, anonymized analytics
  • To comply with legal obligations

4. Third-Party Services

We use the following third-party services to operate LaunchChat:

  • Notion API: To sync your Notion workspace content (with your explicit OAuth consent)
  • OpenRouter / OpenAI: To generate AI responses using language models
  • Creem: To process payments and manage subscriptions
  • Resend: To send transactional emails
  • Neon (PostgreSQL): To store your data securely

Each third-party service has its own privacy policy governing their use of your data.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Conversation logs are retained for analytics purposes but can be configured or deleted upon request. Upon account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

6. Your Rights

You have the right to:

  • Access: Request a copy of the data we hold about you
  • Rectification: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request your data in a machine-readable format
  • Objection: Object to certain processing of your data

To exercise these rights, contact us at privacy@launchchat.dev

7. Cookies

We use essential cookies to maintain your session and remember your preferences. We do not use tracking or advertising cookies. For more information, see our Cookie Policy.

8. Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, secure API token storage, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

LaunchChat is operated by Yongyi Wu, located in Hangzhou, China. If you have questions about this Privacy Policy or our data practices, please contact us at: