Cookie Policy
Last updated: April 11, 2026
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the site owners.
How We Use Cookies
LaunchChat uses only essential cookies that are necessary for the operation of our Service:
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_token | Maintains your login session | Session / 7 days |
| csrf_token | Security token to prevent cross-site request forgery | Session |
| preferences | Stores your dashboard preferences (e.g., sidebar state) | 1 year |
What We Don't Use
- Tracking cookies: We do not track your browsing activity across other websites
- Advertising cookies: We do not serve ads or use cookies for advertising purposes
- Third-party analytics cookies: We do not use Google Analytics or similar tracking services
The Embedded Widget
The LaunchChat widget embedded on customer websites uses minimal local storage to maintain conversation state. This data stays in the user's browser and is not sent to third parties. The widget does not set any cookies.
Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored
- Delete individual or all cookies
- Block cookies from specific or all websites
- Block third-party cookies
Note that blocking essential cookies may prevent you from logging into your LaunchChat account.
More Information
For more details about how we handle your data, please read our Privacy Policy.
If you have questions about our use of cookies, contact us at support@launchchat.dev